Amazon Fee Recovery

Maximize your profits with Amazon fee recovery

Reclaim profit lost to Amazon fees and move those dollars back into your bottom line. Identify the root cause of unnecessary charges and fees to reduce these costs and maximize your profit for the future.

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$115+ M

in recovered fees for Flywheel’s clients

Flywheel averages an industry leading

80-85% recovery in both co-op and shortage recovery

Our fee recovery experts act as a trusted extension of your team

Flywheel’s Amazon reimbursement services combine automated technology and industry expertise to save you serious time and money.
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Our team has a proven playbook that allows us to outpace our competitors when it comes to securing Amazon reimbursements. Here’s what we can help with:

Resolving invoice shortages & price claims

If you shipped the correct units but were still affected by Amazon fees, or if back-end data issues caused a pay discrepancy and an incorrect fee, this lost revenue can be recovered. We’ll action both shortage and price claim discrepancies, submitting all documentation on your behalf.

Managing chargeback fees

We can handle disputes of all Amazon chargeback types including but not limited to Purchase Order, Transportation, Preparation, Advanced Shipment Notification and Receiving. More importantly, we can help you avoid accruing these fines in the first place.

Co-op recovery

Brands often assume that the selling fees they pay every month are accurate. Unfortunately this is often not the case. Flywheel is able to find and repay your missing dollars at an incredibly high rate of around 80%. We will also validate instances where there is an overbill for any CoOp accrual post audit.

Post audit recovery

Our newest service validates the accuracy of a post audit whether it is for shortage claims or coop agreements*.

*Our newest service validates the accuracy of a post audit whether it is for shortage claims or coop agreements*.

Case Study

Beauty Brand Recovers Overpaid Freight

The challenge

A major beauty manufacturer had a balance over $1 million from Amazon dollars dating back 12 months, and needed help to identify which of the invoices were valid.

The solution

The Flywheel team aggregated all individual invoices and compared against shipping receipts. We then worked with Amazon’s FinOps team to maximize recovery.

$1.4 M

Total balance

$377 K

Incorrectly charged by Amazon

$308 K

Recovered by Flywheel

91.4%

Dispute success rate

FAQs about our Amazon fee recovery service

Why do brands need fee recovery services?

Navigating Amazon's intricate supply chain and reporting systems can be a daunting task for brands. The complexity and time required to manage these systems often lead to erroneous fees, which can cost brands tens of thousands of dollars each month. Disputing these charges is not only challenging but also incredibly time-consuming.
Flywheel offers specialized fee recovery services to address these issues efficiently. Our team handles the intricate process of recovering fees, allowing you to focus on your core business. Moreover, we provide training to your team on strategies to minimize and prevent these erroneous charges in the future.

How much does Flywheel’s Amazon fee recovery service cost?

Flywheel has a competitive fee recovery services rate. We do not charge upfront fees outside of an implementation fee.

How far back can Flywheel file reimbursements?

When it comes to filing for reimbursements, the timeframe that Flywheel can cover depends on the specific type of service you require. In many cases, we can go back as far as five years to recover funds. This extensive reach allows us to maximize the potential recovery for your business, ensuring that even long-standing discrepancies are addressed. Whether you're dealing with recent issues or historical inaccuracies, Flywheel's expertise can help reclaim what is rightfully yours.

What does Flywheel need from me in order to perform a fee recovery audit?

We need access to Vendor Central and specific applications to run the audit. Our team can walk you through what is needed.

Can Flywheel help me with fee recovery outside of Amazon?

Currently, Flywheel specializes in fee recovery services exclusively for Amazon. However, we recognize the growing importance of other platforms and are actively working to expand our services. By the end of 2025, we anticipate offering fee recovery services for Walmart and by mid 2026 other major retailers. This upcoming expansion will enable us to assist you in navigating and optimizing your operations across multiple key retail platforms, ensuring you can recover erroneous fees and improve your financial performance.
If you are interested in our upcoming Walmart and other retailer fee recovery services, we invite you to request an audit. This will help us understand your needs better and keep you informed about our progress. By submitting an audit request, you can be among the first to benefit from our expanded services once they become available. Stay tuned for more updates as we broaden our expertise and offerings to include a wider range of retail platforms.

Is Flywheel’s fee recovery service available worldwide?

We currently only offer this service in North America (United States, Canada, and Mexico) and Europe (United Kingdom, France, Germany, Italy and Spain).