Achieve retail excellence
Results-oriented, retail managed services for your digital business
You need a partner that knows incremental growth goes beyond advertising. That’s our specialty. We provide an integrated suite of services, meticulously designed to enhance growth, protect your brand, improve operations, and manage your content effectively.
Simple, reliable brand protection
We protect your brand to give you peace of mind.
Duplicate listings lead to a confusing search experience that extends to product detail pages. Uncontrolled, these issues can negatively impact customer experiences, resulting in compromised product detail pages, lost buy boxes, and plummeting prices.
Flywheel manages the entire 3P defense process and works directly through the retailer channels to remove fraudulent or noncompliant listings.
Monitor marketplaces
We identify and track third party sellers who violate marketplace policy, infringe on copyrights, and improperly list products.
Audit shopper experience
We test the effectiveness of removing offending third party listings, and auto-file violation documentation.
Warn & report violators
We engage violating sellers and request listing removal. We provide inventory sources and violator contact information.
Prevent future violations
Using insights from our marketplace monitoring, we identify potential risks and devise strategies to stop future infringements.
Automated, secure fee recovery
Swift and effective marketplace fee resolution.
Our team leverages advanced automation technology to resolve your Amazon fees. With the experience of former Amazon employees, our effective strategy helps you with invoice shortages and price claims, chargeback and deduction management and co-op deductions.
Resolving invoice shortages & price claims
Flywheel promptly addresses both shortage and price claim discrepancies, submitting all necessary supporting documentation on your behalf.
Managing chargeback fees
We dispute all types of chargebacks, including those related to Purchase Order, Transportation, Preparation, Advanced Shipment Notification (ASN), and Receiving.
Co-op evaluation & recovery
Our dedicated team provides co-op evaluation and recovery services. We conduct evaluations free of charge, and Flywheel is only compensated from the dollars we successfully recover for you.
Simplified supply chain and logistics
Harmonize data, media, and logistics for seamless performance
Without robust operational efficiency to manage inventory and fulfill orders, even the most brilliant digital commerce strategy falls short. We've developed a unique logistics solution in response to the needs of leading manufacturers, leveraging the advantages of Flywheel's superior managed services
Delivery and packaging
Rapid market delivery with multi-pack kitting/assembly and eCommerce-appropriate packaging solutions
Market share protection
Protection against market share loss due to third-party pack size creation, speed, and availability
Inventory forecast and management
Predictive inventory forecasts, warnings on weeks of inventory on hand, and strategic recommendations
Data-driven opportunity discovery
Continual identification of opportunities through data-driven selection review
Optimized packing and shipping methods
Testing of product and pack selections
Both full truckload (FTL) and less-than-truckload (LTL) freight shipping options
Handling of reverse logistics (returns)
Omnichannel order fulfillment
Dropshipping via Amazon Vendor Central
Fulfilled by Amazon (FBA) or Fulfilled by Merchant (FBM) services through Amazon Seller Central
Borderless digital commerce
Comprehensive cross-border marketplace support for unbounded growth
Flywheel delivers a comprehensive range of solutions designed for international marketplace sellers. Our services encompass everything from consumer insights and data analysis, to eCommerce operations, advertising optimization tools, and content strategy. We strive to elevate your brand and accelerate your global growth.
Intelligence data operations analytics— optimize ecommerce operations and drive sales
Proprietary media optimization tools
Full marketplace account management (Amazon, Walmart for Chinese Sellers)
Consumer insights and data analysis
Consumer Insight and VOC analysis
Market Trending and SOV
Brand Audit and Customer Value Analysis
We are deep marketplace partnerships and mission to provide results-oriented solutions, effectively empower brands to unbounded, borderless growth.
Our core team in China is composed of professionals from Amazon and Tencent. Our tailored solutions deliver high-level strategy, actionable insights and operational guidance.
Ready to grow your business?
Let’s discuss the best approach to meet your brand’s specific needs.
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