Maximize your profits 
with Amazon fee recovery

Reclaim profit lost to Amazon fees and move those dollars back into your bottom line. Identify the root cause of unnecessary charges and fees to reduce these costs and maximize your profit for the future.

With our free audit, there are no upfront costs, so you can explore fee recovery opportunities without any risk.

Request a free audit
fee recovery chart

Our fee recovery experts act as a trusted extension of your team

Flywheel’s Amazon reimbursement services combine automated technology and industry expertise to save you time and money. Our team has a proven playbook that allows us to outpace our competitors in securing Amazon reimbursements for 1P brands. We’ll also review monthly trends to help you reduce shortage and chargeback fines.

Fee Recovery Services

Resolving invoice shortages & price claims

$96+M Recovered for Flywheel clients
We’ll resolve shortage and price claim discrepancies, submitting all documentation on your behalf.
85% Recovery Rate
3-6 Months Recovery Time

Managing chargeback fees

$3+M Recovered for Flywheel clients
We handle disputes of all chargeback types. Plus we’ll help you avoid accruing fees in the first place.
20% Recovery Rate
50-90% reduction rate over time
30-90 Days Recovery Time

Co-op recovery

$15+M Recovered for Flywheel clients
Selling fees aren’t always accurate. We find and recover errant charges at a high rate and we’ll validate agreement inaccuracies for accruals, Subscribe and Save, accruals without percentages, and straight payments.
*We also look into price protection, guaranteed minimum margin, mismatched vendor codes, and volume incentives.
80% recovery rate
30-60 Days Recovery Time

Post audit recovery

Our newest service validates the accuracy of a post audit whether it is for shortage claims or coop agreements.
*Only available with the co-op deductions program
70-80% recovery rate
30-60 Days Recovery Time
CASE STUDY

Health & Household brand
recovers & reduces open shortages

CASE STUDY
In order to help achieve double digit growth in 2024, Flywheel partnered with a health & household brand to reduce open shortages that were exceeding the 2% cost of goods sold benchmark in 2023 and recover open unpaid invoices. We resolved catalog discrepancies, trained the warehouse team on ASNs, improved receipt gap decisions, and corrected prep fines, driving stronger operational performance and reduced shortages.
$264.5K
2023/2024 shortages recovered
96%*
Shortage recovery rate
2.8%→1.44%
Open shortages as a percentage of SCOGS within 1 year
*Recovery rate and dollars do not account for recovery in progress
CONSULTING SERVICES

Looking to further maximize profitability?

We offer strategic consulting to help you tackle supply chain & fee recovery challenges.
Consulting Services
Amazon 1P & 3P
Playbooks

Tailored playbooks for any or all parts of the Order-to-Cash (OTC) process. From front-end setup considerations to managing shortages, chargebacks, co-op fees, and returns, our playbooks enhance processes and create efficiencies.  

Checklists for new region launches are also included to ensure seamless expansion.

Chargeback process & prevention

Gain clarity on chargebacks with a trends dashboard and root cause analysis. Our analysis highlights fine types, drivers, and actionable strategies to prevent future issues, reducing costs, and improving compliance.

Shortage process & reduction

Minimize invoice shortages with detailed insights into total shortages, root causes, and actionable fixes. Our shortage analysis helps identify key drivers and provides solutions to reduce future occurrences, saving you time and money.

Amazon 1P
Supply chain programs
3PL transition support & checklists
Pallet program
Full truckload program
Direct fulfillment (Dropship) process & considerations
Prepaid-to-Collect or Collect-to-Prepaid 
checklist & considerations
Open balance/settlement process
Packaging certification
Additional services
Future of supply chain & fulfillment briefing
On-Demand playbook
Retailer supply chain & fulfillment benchmarking
Category-specific packaging case study reports
Micro-fulfillment report
Custom research

Ready to maximize your profits with Amazon fee recovery & supply chain optimization?

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FAQ

Why do brands need fee recovery services?

Navigating Amazon's intricate supply chain and reporting systems can be a daunting task for brands. The complexity and time required to manage these systems often lead to erroneous fees, which can cost brands tens of thousands of dollars each month. Disputing these charges is not only challenging but also incredibly time-consuming.
Flywheel offers specialized fee recovery services to address these issues efficiently. Our team handles the intricate process of recovering fees, allowing you to focus on your core business. Moreover, we provide training to your team on strategies to minimize and prevent these erroneous charges in the future.

How much does Flywheel’s Amazon fee recovery service cost?

Flywheel has a competitive fee recovery services rate.  We do not charge upfront fees outside of an implementation fee.

How far back can Flywheel file reimbursements?

When it comes to filing for reimbursements, the timeframe that Flywheel can cover depends on the specific type of service you require. In many cases, we can go back as far as five years to recover funds. This extensive reach allows us to maximize the potential recovery for your business, ensuring that even long-standing discrepancies are addressed. Whether you're dealing with recent issues or historical inaccuracies, Flywheel's expertise can help reclaim what is rightfully yours.

What does Flywheel need from  me in order to perform a fee recovery audit?

We need access to Vendor Central and specific applications to run the audit.  Our team can walk you through what is needed.

Can Flywheel help me with fee recovery outside of Amazon?

Currently, Flywheel specializes in fee recovery services exclusively for Amazon. However, we recognize the growing importance of other platforms and are actively working to expand our services. By the end of 2025, we anticipate offering fee recovery services for Walmart and by mid 2026 other major retailers. This upcoming expansion will enable us to assist you in navigating and optimizing your operations across multiple key retail platforms, ensuring you can recover erroneous fees and improve your financial performance.
If you are interested in our upcoming Walmart and other retailer fee recovery services, we invite you to request an audit. This will help us understand your needs better and keep you informed about our progress. By submitting an audit request, you can be among the first to benefit from our expanded services once they become available. Stay tuned for more updates as we broaden our expertise and offerings to include a wider range of retail platforms.

Is Flywheel’s fee recovery service available worldwide?

We currently only offer this service in North America (United States, Canada, and Mexico) and Europe (United Kingdom, France, Germany, Italy and Spain).