Achieve retail excellence

Results-oriented, retail managed services for your digital business

You need a partner that knows incremental growth goes beyond advertising. That’s our specialty. We provide an integrated suite of services, meticulously designed to enhance growth, protect your brand, improve operations, and manage your content effectively.

Brand Protection

Simple, reliable brand protection

We protect your brand to give you peace of mind.

Duplicate listings lead to a confusing search experience that extends to product detail pages. Uncontrolled, these issues can negatively impact customer experiences, resulting in compromised product detail pages, lost buy boxes, and plummeting prices.

Flywheel manages the entire 3P defense process and works directly through the retailer channels to remove fraudulent or noncompliant listings.

Fee Recovery

Automated, secure fee recovery

Swift and effective marketplace fee resolution.

Our team leverages advanced automation technology to resolve your Amazon fees. With the experience of former Amazon employees, our effective strategy helps you with invoice shortages and price claims, chargeback and deduction management and co-op deductions.

Resolving invoice shortages & price claims

Flywheel promptly addresses both shortage and price claim discrepancies, submitting all necessary supporting documentation on your behalf.

Managing chargeback fees

We dispute all types of chargebacks, including those related to Purchase Order, Transportation, Preparation, Advanced Shipment Notification (ASN), and Receiving.

Co-op evaluation & recovery

Our dedicated team provides co-op evaluation and recovery services. We conduct evaluations free of charge, and Flywheel is only compensated from the dollars we successfully recover for you.

Supply Chain & Logistics

Simplified supply chain and logistics

Harmonize data, media, and logistics for seamless performance

Without robust operational efficiency to manage inventory and fulfill orders, even the most brilliant digital commerce strategy falls short. We've developed a unique logistics solution in response to the needs of leading manufacturers, leveraging the advantages of Flywheel's superior managed services

Delivery and packaging

Rapid market delivery with multi-pack kitting/assembly and eCommerce-appropriate packaging solutions

Market share protection

Protection against market share loss due to third-party pack size creation, speed, and availability

Inventory forecast and management

Predictive inventory forecasts, warnings on weeks of inventory on hand, and strategic recommendations

Data-driven opportunity discovery

Continual identification of opportunities through data-driven selection review

Global logistics services with localized expertise

Optimized packing and shipping methods

Testing of product and pack selections

Both full truckload (FTL) and less-than-truckload (LTL) freight shipping options

Handling of reverse logistics (returns)

Omnichannel order fulfillment

Specialized Amazon 3PL Services include:

Dropshipping via Amazon Vendor Central

Fulfilled by Amazon (FBA) or Fulfilled by Merchant (FBM) services through Amazon Seller Central

Borderless Selling

Borderless digital commerce

Comprehensive cross-border marketplace support for unbounded growth

Flywheel delivers a comprehensive range of solutions designed for international marketplace sellers. Our services encompass everything from consumer insights and data analysis, to eCommerce operations, advertising optimization tools, and content strategy. We strive to elevate your brand and accelerate your global growth.

Intelligence data operations analytics— optimize ecommerce operations and drive sales

Proprietary media optimization tools

Full marketplace account management (Amazon, Walmart for Chinese Sellers)

Consumer insights and data analysis

Consumer Insight and VOC analysis

Market Trending and SOV

Brand Audit and Customer Value Analysis

Deep marketplace partnerships

We are deep marketplace partnerships and mission to provide results-oriented solutions, effectively empower brands to unbounded, borderless growth.

Global reach, local expertise in China.

Our core team in China is composed of professionals from Amazon and Tencent. Our tailored solutions deliver high-level strategy, actionable insights and operational guidance.

Ready to grow your business?

Let’s discuss the best approach to meet your brand’s specific needs.

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