Amazon's Branded Conversations make Sponsored Brands prompts more personal

Hosted byEmma Irwin•September 28, 2026

Watch time: 2 min 0 sec

Amazon just turned Sponsored Brands prompts into a two-way conversation. With the launch of Branded Conversations, shoppers can now ask questions, compare products, and get answers powered by your brand's own content, directly inside the ad experience. In this video, Flywheel breaks down what this means for brands: why your detail pages, A+ content, and brand stores now double as the source material for AI-driven shopper conversations, and why accuracy and completeness across your product data has never mattered more. We also look at the Conversation Brief, a new lever brands can pull to inject differentiators, usage guidance, and launch priorities directly into the dialogue Amazon builds with shoppers. Curious what questions your brand should be ready to answer? Let's connect https://www.flywheeldigital.com/contact-us

Emma Irwin

Emma Irwin

Brand Marketing Manager

Emma Irwin is a Brand Marketing Manager and host of the Commerce Collective podcast. She began her Flywheel career on the client services team and has taken that experience + years of research to now help bring Flywheel's offerings and thought leadership to life.

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